Vendor Subscription Terms

Last updated: August 24, 2026

Overview

These Vendor Subscription Terms apply when an approved MineralCache vendor chooses a paid vendor subscription. They supplement the Vendor Terms & Listing Standards and the Terms of Service. If these terms conflict with the general Vendor Terms on a matter specific to the paid vendor subscription, these terms control for that matter.

Price, tax & payment authorization

• The subscription price is $9.99 USD per month, plus any applicable tax disclosed before payment.
• The subscription is billed in advance for each monthly service period.
• By subscribing, you authorize MineralCache and its payment processor to charge the payment method selected during enrollment, or a replacement payment method you later authorize for the subscription, for the initial payment and each recurring monthly payment until cancellation takes effect.
• The amount due for the initial payment, including applicable tax, is displayed before you confirm payment.

Automatic renewal

The subscription renews automatically each month using the selected payment method. A renewal payment that Stripe records as completed within MineralCache's 14-day payment-recovery window can begin a new paid monthly service period even if Stripe's notification or MineralCache's reconciliation arrives later. A payment that Stripe records as completed after that window is held for support review and does not automatically extend subscription benefits. You are responsible for keeping a valid payment method available. A failed or incomplete payment does not create or extend paid subscription benefits. The payment processor may retry an unpaid renewal using the subscription payment method under MineralCache's configured payment recovery settings.

Benefits & paid-through period

• Subscription benefits begin only after MineralCache receives reliable confirmation that the applicable subscription invoice was paid.
• A Checkout confirmation, pending payment, or Stripe subscription status by itself does not activate benefits.
• Benefits continue only through the paid-through date recorded by MineralCache from confirmed paid subscription invoices.
• While benefits are active and absent an account-specific commission override, the Subscriber percentage commission is 7.5%, or a lower platform-wide Standard percentage if MineralCache has set one. Any disclosed per-vendor or platform minimum fee remains applicable.
• While benefits are active and absent an account-specific payout override, future eligible vendor proceeds receive accelerated payout eligibility after customer payment is successfully confirmed instead of Standard payout timing.
• Accelerated payout eligibility means MineralCache may submit eligible proceeds during its scheduled payout processing. It is not a payment-provider bank Instant Payout product and does not guarantee immediate transfer, settlement, bank arrival, or availability.
• Account-specific commission and payout overrides shown on the Vendor Plan page control when present. Separate marketplace requirements, connected-account readiness, scheduled processing, available funds, payout safeguards, account restrictions, reserves, fraud or administrative reviews, holds, offsets, refunds, disputes, chargebacks, reversals, recoveries, and payment-provider requirements continue to apply.
• Commission terms are captured through MineralCache's authoritative order or settlement quote, and payout timing is captured when vendor proceeds are first recorded after confirmed customer payment. Later subscription renewal, cancellation, expiration, or Admin changes do not retroactively recalculate those captured terms.

Cancellation

• You must cancel before the next renewal charge to prevent that charge.
• Cancellation takes effect at the end of Stripe's current subscription billing period. Benefits remain available only through the last payment-confirmed paid-through date, which can be earlier if a renewal remains unpaid, and remain subject to these terms and account eligibility.
• Cancel using the subscription control MineralCache provides on the Vendor Plan page. If that control is unavailable, contact support@mineralcache.com before the next renewal date.
• Cancellation does not erase an invoice that was already generated or reverse a renewal payment that was already completed before cancellation was confirmed.
• Closing, abandoning, or ceasing to use a vendor account does not by itself cancel an active subscription.

Refunds & prorations

Subscription charges are non-refundable once charged, and MineralCache does not provide prorated refunds or credits for an unused portion of a paid monthly service period. This does not limit any non-waivable right or remedy required by applicable law, and MineralCache may expressly approve a correction in exceptional circumstances.

When applicable law requires a remedy or MineralCache expressly approves correction of a duplicate charge, processing error, or other exceptional billing error, MineralCache may record the correction through Stripe against the affected subscription invoice. Stripe's invoice, credit note, refund, and card-statement records are the official provider documents. A pending provider adjustment is not complete until Stripe confirms it. An adjustment, refund, dispute, chargeback, reversal, or uncollectible payment may end or correct benefits that depended on the affected invoice and may stop future billing while support completes reconciliation.

Disputes and billing records

Contact MineralCache support promptly before filing a payment dispute so we can review the billing record. A card-network dispute or chargeback is administered by Stripe and the applicable financial institutions; MineralCache does not control their deadlines or outcome. We retain subscription consent, invoice, tax, adjustment, delivery, and dispute records as reasonably necessary for billing, tax, accounting, fraud, legal, and recordkeeping obligations. These operational records may remain after cancellation or account closure where retention is required or reasonably necessary.

Changes and availability

MineralCache may change or discontinue a paid vendor plan prospectively in accordance with applicable law and any notice obligations. Material price or plan changes will not be applied retroactively to an already paid service period. Subscription availability may be limited by vendor approval, account standing, supported countries, payment-provider readiness, and tax configuration.

MineralCache may stop future subscription billing when vendor approval or account eligibility is permanently lost. Stopping future billing does not create a prorated refund or credit for a paid period, and separate marketplace or account restrictions may prevent access even while a paid-through period remains recorded.

Questions

Contact support@mineralcache.com with questions about vendor subscription billing or cancellation.