Privacy Policy

Last updated: October 28, 2026

Who we are

MineralCache, LLC ("MineralCache," "we," "us," or "our") operates a multi-vendor marketplace for minerals, fossils, crystals, gemstones, and related goods (the "Services"). Contact: privacy@mineralcache.com; MineralCache, LLC · P.O. Box 5, Llano, TX 78643, USA.

Scope

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites or Android app, create an account, buy or sell on MineralCache, participate in auctions, use GeoCache features, contact support, or otherwise interact with the Services.

Information we collect

App permissions and features you choose

Features depend on your account, device and the options enabled in the Services. We request device access when you choose a feature that needs it. You can manage camera, microphone, location and notification permissions in Android settings. Denying a permission can prevent the corresponding feature from working without granting permission to unrelated features.

GeoCache location and maps

Use My Location reads your device location once when you choose it and allow access. You can instead place a point on the map, enter coordinates or choose City Only. GPS, map and coordinate selections are sent through MineralCache to Geoapify to identify Country, State and City when location lookup is available. This happens before saving the cache; discarding the draft does not undo a lookup already sent. We send the selected point, not your account identity or cache description, to that lookup provider. Geoapify receives our server's request and processes it under its privacy policy.

Saving a cache can store its exact source point for authorized owner and administration functions. Finders receive an approximate search area or general locality instead of the exact source point. Approximation is not a guarantee of anonymity, GPS accuracy or safe access. We do not continuously track your location in the background. City Only does not request device location or a precise-point lookup.

Viewing maps requests public tiles or other map assets through our infrastructure and Cloudflare. These requests include ordinary IP/network information and the map area requested; they do not include private cache coordinates or account credentials. Providers can infer the viewed area from tile requests. Public map assets may be cached on your device. Map attribution identifies the applicable data sources and licenses.

How we use information and our reasons for doing so

When we share information

Categories of recipients may include:

International users and cross-border processing

MineralCache is based in the United States. If you access or use the Services from outside the United States, including from the European Union or the United Kingdom, your personal information may be collected, stored, accessed, and processed in the United States and in other countries where our service providers or marketplace operations are located.

Data-protection laws in those countries may differ from the laws in your jurisdiction. When we transfer personal information across borders, we use contractual, technical, and organizational safeguards appropriate to the nature of the information and the transfer.

Your choices and rights

Retention

We retain personal information for as long as reasonably necessary to operate the Services, complete transactions, maintain security and fraud controls, comply with legal, tax, accounting, and recordkeeping obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of account, transaction, communication, or compliance record involved. When information is no longer needed, we delete it, anonymize it, or retain it only as required by law.

Vendor and Member subscription consent, invoice, tax, credit-note, refund, dispute, chargeback, email-delivery, and reconciliation records may be retained after cancellation or account closure when reasonably necessary for tax, accounting, payment-provider, fraud-prevention, dispute-resolution, legal, and recordkeeping obligations.

When account-deletion self-service is available, a verified request starts a 30-day grace period and prevents the account from creating new marketplace obligations. Existing auctions, orders, Live Shows, Open Boxes, subscriptions, refunds, disputes, payouts, GeoCache stewardship, and other binding activity must finish safely before final deletion begins. The request progresses automatically as those items settle and may be cancelled until final processing starts. Requesting deletion does not create an automatic refund or erase an amount owed.

At completion, we delete personal profile, authentication, preference, saved-data, and non-required provider information where safe, and remove or replace direct account identifiers in transaction history that must remain. Retained evidence can still contain personal information needed for the permitted purpose; account de-identification does not make every retained record anonymous. Financial, tax, accounting, fraud-prevention, dispute, payout, safety, and legal records may be retained only for the applicable purpose and period. A completed user may later register a new account with the same email address; the new account is not reconnected to anonymized history.

Listing media, including uploaded photos and videos, may be hosted, stored, processed, transformed, displayed, moderated, and retained by service providers that help us operate marketplace media features.

An optional analytics choice is retained for up to 180 days. If unique-view measurement is enabled with your permission, its browser identifier is retained for up to 180 days. Related records may be retained as reasonably necessary to preserve aggregate listing counts, prevent duplicate counting, and maintain service integrity, then deleted or anonymized when no longer needed.

Device storage and cleanup

The Android app uses private device storage for session and recovery information, settings, temporary media and bounded public-content caches. Sensitive session credentials are protected using Android-backed encryption; this is not a claim that every cached image or preference has separate app encryption. Temporary media has an age limit and is pruned when the relevant storage is accessed, rather than at an exact background deletion time. Public map caches are evictable. Signing out retires local session and notification access but does not erase every preference or provider record. Uninstalling the app does not delete your MineralCache account or server records.

Providers have their own retention obligations and service settings. Request account or personal-data deletion through the paths above; retained transaction, dispute, security and legal evidence is handled as described in this Policy.

Security

We use administrative, technical, and physical safeguards appropriate to the nature of the information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we are required to provide notice of a data breach, we will do so in accordance with applicable law.

Children

MineralCache is for users 18+. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, contact us and we will take appropriate steps to address it.

Do-Not-Track and similar controls

Browser Do-Not-Track signals are not uniform, so we do not respond to them as a standalone standard at this time. A supported GPC signal disables optional first-party analytics in that browser. Where required by law, we also honor applicable global opt-out signals for other relevant processing.

Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on the Services and, where required, we will notify you. We will seek a new choice or consent where required by applicable law. Acknowledging this Policy or continuing to use the Services does not replace consent required for optional processing.

Contact

MineralCache, LLC · P.O. Box 5, Llano, TX 78643, USA · privacy@mineralcache.com